Privacy Policy

1. Who We Are
Golfaholics is an eCommerce business specialising in golf products and accessories. We are a UK-registered company (Company Number: 14159427) with our registered address at Greenmeadows, Bradshaw Lane, Greenhalgh, PR4 3HQ. You can contact us at info@golfaholics.co.uk.

2. The Data We Collect
When you interact with our website — whether by browsing, creating an account, or making a purchase — we may collect personal information including your name, email address, billing and delivery addresses, and any contact number you provide. We also collect details about your orders and account activity. Your account login credentials are securely encrypted. In addition, we automatically collect some technical data such as your IP address, device type, and browser information to help with fraud prevention and improving site performance.

3. Payments and Financial Information
All payments made through our website are securely processed by Stripe, a trusted third-party payment provider. We do not store your full card details on our systems. Stripe may process some of your data in accordance with their own privacy policy, which we recommend you review when using our checkout.

4. How We Use Your Data
We use your information to process and fulfil your orders, send you order confirmations and updates, manage your account, and provide customer support. Your data also helps us improve our services, ensure security, and meet our legal and financial obligations.

5. How Long We Keep Your Data
We retain order and account data for up to 24 months after your most recent purchase. This allows us to assist with returns, address warranty issues, and comply with accounting regulations. After this period, your personal data is either anonymised or securely deleted, unless we are legally required to retain it for longer.

6. Sharing Your Information
We only share your data with trusted third parties who help us operate our business — such as Stripe for payments and delivery companies for order fulfilment. We may also disclose information when required by law or regulatory authorities. We never sell your personal data to anyone.

7. Cookies and Tracking Technologies
Our website uses cookies to improve your experience, support secure login, and analyse how visitors use our site. You can adjust your cookie preferences at any time through your browser settings.

8. Your Rights Under UK GDPR
You have several rights under the UK General Data Protection Regulation (UK GDPR), including the right to access the personal data we hold about you, correct any inaccuracies, request deletion, restrict or object to certain types of processing, and receive your data in a portable format. Where we rely on your consent, you may withdraw it at any time. To exercise your rights, just email us at info@golfaholics.co.uk.

9. Keeping Your Account Secure
You are responsible for maintaining the confidentiality of your account details, including your password. We recommend using a strong password and not sharing your login information with anyone.

10. How to Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us by email at info@golfaholics.co.uk or by post at Greenmeadows, Bradshaw Lane, Greenhalgh, PR4 3HQ.